Can you capture our IT support dashboard if it requires a login?

The browser works from the public website, so it does not enter a private dashboard behind authentication. Instead, it uses product screenshots already published on the site. Those images can show ticket queues, alert panels, uptime reports or response controls while keeping private customer and technician data out of the video.

Which parts of our SaaS website appear in the video?

For an IT support SaaS page, the useful sources are usually the marketing hero, feature screenshots and pricing table. The scenes can focus on response routing, service status, alerting and reporting. Published product shots provide interface detail when those workflows are otherwise visible only after a user signs in.

What video formats do we receive for IT support ads?

Videos can be delivered vertically at 1080x1920 or horizontally at 1920x1080. They render at 30fps in H.264, with audio normalised to -14 LUFS. A trending sound is handed over as a link so your team can attach it natively rather than receiving it baked into the file.

How much does it cost to make more than one product ad?

Two videos cost $19, which can cover separate response-time and uptime angles for the same IT support SaaS product. The $39/month option includes eight videos. The first video is cut from the website alone, and later videos can use a prompt to focus on a feature, buyer role or support scenario.

Show faster support and steadier uptime

This page explains how IT support companies can turn a SaaS product website into short video ads built around response time and uptime. Sizzledraft captures the marketing hero, feature screenshots and pricing table, then uses published product shots when the live interface requires a login.

Opening lines that work here

How quickly can your support team respond when a user cannot work?
It opens with the operational delay that IT managers expect support software to reduce.
An uptime alert is only useful if the right technician sees it in time.
It links uptime monitoring to the routing and response workflow the SaaS product supports.
Show prospects your support workflow before asking them to book a demo.
It addresses the common gap between public claims and an authenticated product interface.

How do I make a video ad for an IT support SaaS product?

Start with the service outcome an IT buyer can evaluate: how quickly a request reaches the right technician, or how clearly the product reports uptime. Sizzledraft drives a browser through the public site and captures the marketing hero, relevant feature screenshots and pricing table. It then builds scenes using the site's own colours, type and visual styling. If the ticketing console, status dashboard or alert history sits behind authentication, published product shots provide the visible product evidence. The first video is cut from the site alone, while later versions can follow a prompt for a specific angle, such as response targets or outage communication. The result can be vertical at 1080x1920 or horizontal at 1920x1080, rendered at 30fps in H.264.

What should an IT support software ad show first?

Lead with the moment before a support process succeeds: an employee loses access, a critical service drops, or a ticket waits without an owner. Then connect that problem to one visible part of the product, such as priority routing, uptime alerts, technician queues or service-level reporting. Avoid opening with a broad claim about better IT management because it gives the buyer nothing concrete to assess. A published dashboard image can carry more weight when the interface is normally behind a login. Crop it around the relevant queue, response timer or uptime panel rather than showing the entire application at once. Close with a clear next step that matches the page, such as viewing features, checking the pricing table or booking a product demonstration.

Can a website video ad prove response time and uptime?

It can present the evidence already published on the SaaS website, but it should not turn a feature into an unsupported performance claim. If the page shows response targets, uptime reporting, alert timelines or service-level controls, the video can frame those details and explain what they help an IT team monitor. If the site only says support is fast or reliable, the ad should preserve that wording rather than inventing a response time or uptime percentage. Published product shots can show how technicians see urgent tickets or service status when the real interface is behind authentication. The video can also include the pricing table so buyers understand which plan contains the relevant support or monitoring features. Specific proof should come from the source page, not from added numbers.

What the browser actually gets

The browser captures the public marketing hero, feature screenshots and pricing table directly from the IT support SaaS website. It cannot inspect a dashboard behind authentication, so the video uses published product shots to show ticket queues, uptime views, alerts or reporting without inventing interface screens.

The common mistake

A common mistake is filling the ad with a full dashboard and a long list of IT support features, leaving buyers unsure what to notice. Fix it by showing one published product shot at a time and tying it to a precise outcome, such as routing an urgent ticket faster or spotting an uptime issue sooner.

Response-time and uptime claims can feel abstract unless the ad connects them to visible support workflows, alerts or service reporting.
The strongest proof often sits inside an authenticated dashboard that a browser cannot reach from the public marketing page.
Dense feature lists and pricing tables are difficult to fit into a short video without losing the details IT buyers use to compare support platforms.

Questions

Can you capture our IT support dashboard if it requires a login?: The browser works from the public website, so it does not enter a private dashboard behind authentication. Instead, it uses product screenshots already published on the site. Those images can show ticket queues, alert panels, uptime reports or response controls while keeping private customer and technician data out of the video.
Which parts of our SaaS website appear in the video?: For an IT support SaaS page, the useful sources are usually the marketing hero, feature screenshots and pricing table. The scenes can focus on response routing, service status, alerting and reporting. Published product shots provide interface detail when those workflows are otherwise visible only after a user signs in.
What video formats do we receive for IT support ads?: Videos can be delivered vertically at 1080x1920 or horizontally at 1920x1080. They render at 30fps in H.264, with audio normalised to -14 LUFS. A trending sound is handed over as a link so your team can attach it natively rather than receiving it baked into the file.
How much does it cost to make more than one product ad?: Two videos cost $19, which can cover separate response-time and uptime angles for the same IT support SaaS product. The $39/month option includes eight videos. The first video is cut from the website alone, and later videos can use a prompt to focus on a feature, buyer role or support scenario.

Paste your link and watch one free